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Whenever we communicate, we convey information. How we shape this information is the key to technical writing.
As technology has become more complex and abundant, the need for people who can understand and explain the operation of software, hardware or other equipment has became essential. Today, the employment outlook for technical writers continues to be excellent in the United States, Canada, Europe, and Japan and in other countries experiencing industrial and technological growth. There is even a shortage of good technical writers!
Technical communicators write and edit technical manuals, articles, reports but their work may also include producing online tutorials, web-based training and other materials for industries ranging from healthcare to manufacturing. Documentation is used here to mean hard copy, online documents, online help, quick start guides, and other written instructional information.
Clients has to send us the details of the project, our technical officers will discuss and prepare technical specifications. Based on which descriptive quotation is prepared and send to the client. There will be constant interactions between clients and technical team of Sanath Solutions till the product gets final shape and free from all the issues. The processes will begin once the client approves the quote and we receive an advance payment.
Sanath Solutions has expertise in tools such as Acrobat, Visio, RoboHelp, MS Office and Dreamweaver. During the information development process, a communicator can use techniques to shape information for the audience.
At Sanath Solutions, Chicago Manual of Style and Associated Press Stylebook are making the thumb rules. Client specific style-guide can be prefered for any particular projects.
For QC we follow the process of 4 tier reviews.
1. Technical makes his own review.
2. Experts from the subjects (Seniors) do second review
3. The client side review and finalisings; project leader approves documents for publications.
4. Final draft (just before to press) review by experts as well as by the client.
Turnaround time will be fixed during the quotation preparation time i.e after through interaction with the client. We will then make sure we set a reasonable deadline that will work for both client and our writers.
Technical Communication Summary